{"id":1377,"date":"2020-11-30T14:14:06","date_gmt":"2020-11-30T06:14:06","guid":{"rendered":"https:\/\/www.symachining.com\/?p=1377"},"modified":"2020-11-30T14:14:06","modified_gmt":"2020-11-30T06:14:06","slug":"precise-machining-service","status":"publish","type":"post","link":"https:\/\/www.symachining.com\/it\/precise-machining-service\/","title":{"rendered":"Come gestire il reclamo del cliente per un servizio di lavorazione preciso"},"content":{"rendered":"<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"600\" height=\"351\" class=\"wp-image-1379\" src=\"http:\/\/www.symachining.com\/wp-content\/uploads\/2020\/11\/Precise-Machining.jpg\" alt=\"\" srcset=\"https:\/\/www.symachining.com\/wp-content\/uploads\/2020\/11\/Precise-Machining.jpg 600w, https:\/\/www.symachining.com\/wp-content\/uploads\/2020\/11\/Precise-Machining-300x176.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/>\n<figcaption>Servizio di lavorazione precisa<\/figcaption>\n<\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">\u00c8 importante gestire le lamentele dei clienti per un servizio di lavorazione preciso.<\/h2>\n\n\n\n<p>Il servizio di lavorazione di precisione consiste nel fornire parti di lavorazione personalizzate di precisione, in base alla richiesta del cliente. Si tratta di un processo che rimuove il materiale grezzo in eccesso da un pezzo, rispettando una stretta tolleranza di dimensioni, per creare un prodotto finito.<\/p>\n\n\n\n<p>Nel processo di lavorazione precisa, nessuna azienda pu\u00f2 garantire l'assenza di difetti dei pezzi lavorati. Pertanto, come gestire i reclami dei clienti? \u00c8 diventato molto importante.<\/p>\n\n\n\n<p>Ad esempio, la scorsa settimana abbiamo ricevuto un reclamo da un cliente dagli Stati Uniti. Ci sono 50 pezzi di supporti per flange di copertura e li abbiamo fatti al contrario. Come gestire questo reclamo? Vediamo i dettagli di seguito.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"600\" height=\"420\" class=\"wp-image-1378\" src=\"http:\/\/www.symachining.com\/wp-content\/uploads\/2020\/11\/precise-machining-service.jpg\" alt=\"\" srcset=\"https:\/\/www.symachining.com\/wp-content\/uploads\/2020\/11\/precise-machining-service.jpg 600w, https:\/\/www.symachining.com\/wp-content\/uploads\/2020\/11\/precise-machining-service-300x210.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/figure>\n\n\n\n<p>&nbsp;<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>In primo luogo, abbiamo controllato le immagini del prodotto, quello che abbiamo preso prima della spedizione (abbiamo sempre prendere foto di ogni prodotto prima della spedizione), abbiamo confermato entro 10 minuti, era davvero colpa nostra.<\/li>\n<\/ol>\n\n\n\n<ol class=\"wp-block-list\" start=\"2\">\n<li>In secondo luogo, informare il responsabile della produzione, il responsabile del controllo qualit\u00e0 e tutto il personale relativo che si riunisce entro un'ora, analizzare il motivo, comprendere la domanda del cliente, trovare la soluzione pi\u00f9 rapida. Nel frattempo, proporre correttivi e migliorare la situazione.<\/li>\n<\/ol>\n\n\n\n<ol class=\"wp-block-list\" start=\"3\">\n<li>In terzo luogo, rispondere all'e-mail del cliente entro 2 ore, fornire la soluzione delle parti da ricostruire.<\/li>\n<li>Inoltre, ricostruiamo liberamente le parti nuove 50pc e le finiamo in 5 giorni, le spediamo fuori da DHL, facciamo pagare tutto il trasporto.<\/li>\n<\/ol>\n\n\n\n<p>&nbsp;<\/p>\n\n\n\n<p>Infine, il cliente \u00e8 molto soddisfatto della nostra soluzione, che \u00e8 cos\u00ec rapida nella risposta e responsabile nell'atteggiamento.<\/p>\n\n\n\n<p>Il servizio di lavorazione preciso di SYM, fuoco sulla lavorazione di precisione per 23 anni, clienti si fida di noi, in modo da ci danno gli ordini, il gruppo di SYM pu\u00f2 aiutare i clienti a risolvere tutti i problemi di lavorazione.<\/p>\n\n\n\n<p>Se avete esigenze di lavorazione di precisione, vi preghiamo di<a href=\"http:\/\/www.symachining.com\/it\/contact-sym\/\" target=\"_blank\" rel=\"noreferrer noopener\"> contattateci<\/a> ora. Riceverete un riscontro entro 24 ore.<\/p>\n\n\n\n<p>&nbsp;<\/p>\n\n\n\n<p>Gamma di materiali:<\/p>\n\n\n\n<p>Acciaio: acciaio inossidabile, acciaio legato, ghisa, acciaio al carbonio.<\/p>\n\n\n\n<p>Acciaio speciale: nichel, monel, titanio, acciaio per utensili, tungsteno.<\/p>\n\n\n\n<p>Alluminio-- AL6061-T6\uff0cAL7075, AL6082, AL 5052.<\/p>\n\n\n\n<p>Lega di rame: ottone, bronzo, rame.<\/p>\n\n\n\n<p>Plastica: Delrin, acrilico, nylon, PC, PET, PVC, teflon, UHMW.<\/p>","protected":false},"excerpt":{"rendered":"<p>\u00c8 importante gestire i reclami dei clienti in merito al servizio di lavorazione di precisione. Il servizio di lavorazione precisa consiste nel fornire parti di lavorazione personalizzate di precisione, in base alla richiesta del cliente. Si tratta di un processo che rimuove il materiale grezzo in eccesso da un pezzo, rispettando una stretta tolleranza di dimensioni, per creare un prodotto finito. Nel processo di lavorazione di precisione, ci [...]<\/p>","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[14],"tags":[17,28],"class_list":["post-1377","post","type-post","status-publish","format-standard","hentry","category-machining-industry","tag-precision-machining","tag-precision-machining-service"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to deal with the customer complaint of precise machining service - SYM Precision Machining Manufacturer China<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.symachining.com\/it\/precise-machining-service\/\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to deal with the customer complaint of precise machining service - SYM Precision Machining Manufacturer China\" \/>\n<meta property=\"og:description\" content=\"It is important to handle customer&#8217;s complaint of precise machining service. Precise machining service is to provide precision customized machining parts, according to customer&#8217;s demand. It is a process that removes excess, raw material from a work-piece, meet to tight tolerance of dimensions, to create a finished product. 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