Frequently Asked Questions for your precision machining needs
Meet to your precision machining needs.
Q1 : How long shall we get quotation after sending out RFQ ?
A1: Shengyuan offer will be provided to you in 24 hours after receiving your RFQ.
Q2: Can you quote base on 3D drawings ?
A2: Yes, we can. Please tell us if there is any precise dimensions needs and advise the material.
Q3: How about the lead time of our machining needs ?
A3: The general delivery time is 15~21 days, special lead time 5~7 days for your urgent case.
Q4: Is there better payment terms for us?
A4: T/T and Paypal are acceptable, (40% deposit, 60% paid before shipment when you received pictures of all your machining parts).
For old customers, would be paid 30% deposit, 70% net 30 days.
Q5: We worry about the quality issues when we paid 100% payment ?
A5: We would like to rebuild the reject parts if it’s real our problems, or money returned back to you if you want to cancel your order.
Q6: Do you handle any surface treatment works?
A6: We send out to subcontractor to do the surface treatment and heat treatment.
Q7: Can you provide material COC report and dimensions inspection report?
A7: Yes, of course. The material certification and QA inspection report will be sent with your machined parts, or sent to you by e-mail.